Client Onboarding Profile – Arbiter Travel Co.

YOUR TASTE IN TRAVEL

Welcome to the World of Arbiter

Please spend some time to share all of the finer details with us to build your client profile. With time, we become experts at connecting you to the places and experiences you’re sure to love.

NEW Client Onboarding Form

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Company

This field is for validation purposes and should be left unchanged.

CONTACT INFORMATION

Arbiter Advisor*

Email*

Mobile*

Instagram*

So that we can follow along on your adventures.

TRAVELER INFORMATION

Primary Traveler Full (Legal) Name*

Primary Traveler Date of Birth*

Primary Traveler Mailing Address*

Billing address, if different, will be collected with credit card authorization via Canary.

Street Address City State / Province / Region ZIP / Postal Code Country

Home Airport*

Anniversary / Important Dates

Allergies or Medical Conditions*

Dietary Requirements or Restrictions

Additional Travelers*

How many travelers and/or bedrooms will you need? Please include number of adults and children (with ages).

Additional Travelers Legal Names & DOB

Please include the full legal names (as on government ID, including middle) and DOB of all additional travelers.

Additional Traveler Full Legal Name

Additional Traveler Date of Birth

Key Traveler Numbers

Please include any relevant loyalty, membership or identification numbers for airlines, hotels, Global Entry/TSA PreCheck, Known Traveler, or similar programs.

Passports

Please ensure that your passports are valid for at least 6 months beyond your planned date of departure. You may also send copies via email or upload through Canary.

Drop files here or

Max. file size: 128 MB.

TRAVEL PREFERENCES

Accommodation & Room Preferences

No detail is too small. For example... always prefer suite (need separate living/work area); extra pillows/towels; outdoor area required; hotels must have gym; prefer location to be walking distance to restaurants and shops; specific hotel brands you like/dislike; room service; views extremely important; must have connecting rooms; need working refrigerator

Flight Preferences

Preferred airline, window/aisle seats, meal requests, flight times

Itinerary Preferences

No detail is too small. For example: like to have everything scheduled; maximum 3 hours of touring per day; preferred time for dining reservations; restaurant references; preferred start time for morning tours; like to have blowouts booked every other day

Annual Travel Investment

How much do you invest in travel per year?

Favorite Trip Taken*

What is your favorite trip you have taken? What did you love about this trip?

Travel Pain Points*

Have you had any frustrations/pain points with travel (or travel advisors) in the past that we can avoid?

TASTES & STYLE

Favorite Hotels*

What are some of your favorite hotels or hotel brands you have stayed in in the past?

Travel Bucket List*

Do you have any hotels or destinations on your travel bucket list?

Hotel Design Style

How would you describe your hotel design and vibe preferences? Do you like very traditional or clean and modern? Small or large? Is sense of place/charm important, or modern amenities and technology? Any colors you strongly dislike?

Favorite Food and Drink*

What is your favorite food, drink, or indulgence that makes you happy? (Be specific! Type of wine, cocktail, favorite dessert or treat, snacks, beverages)

Signature Souvenir or Collection

Do you have a signature souvenir or something that you collect during your travels?

Non-Travel Interests

Outside of travel, what do you love? Hobbies, topics, design styles, artists, obsessions...

TRIP DETAILS

Travel Start Date*

Travel End Date

Preferred Airports - Trip*

Please note the city/cities or preferred airports that you and your travel companions will be departing from and returning to if different from your home.

Destinations or Hotels*

If you have specific hotels or locations in mind, please list here. If you are unsure, please provide information on your interests and we can make suggestions for you.

Please summarize your vision for this trip and what is most important to you.*

Is it the hotel product or the experiences? Do you like to be within walking distance to restaurants and shops? Any specific amenities you must have at a hotel? Do you just want to relax or are there any specific activities you would like to have planned?

Trip Occasion*

Is this trip to celebrate anything special?

Total Trip Budget*

What is your total accommodation budget for this trip, excluding airfare and incidentals? Please note for itinerary design we typically work with clients on a starting budget of $1,000 per day per couple for accommodations.

Flight Bookings

Do you need assistance with flight bookings? Our dedicated air desk is able to book and manage Business & First Class tickets for an additional fee; or our team can arrange private aviation.